Action Required for Customers that Pay Online, by Phone, or by Automatic Draft

As the Operators for Big Oaks MUD, Municipal Operations & Consulting, Inc., we are pleased to announce the transition of our water & sewer utility billing software.

Your account number will change with this software transition. Your new account number will be available after 07/19/2022. To obtain your new account number, please contact our office at (281) 367-5511 or email us at general@municipalops.com.

If you plan to drop off or mail in payment, you may submit using the current payment coupon at the bottom of your invoice.

Action is required for customers that pay online, by phone, or by automatic draft. Please see additional information, below.

Payment Drop-Off Locations: (cash, check, and money orders)

  • Katy Location: 1825 North Mason Road, Katy, Texas 77449
  • Spring Location: 27316 Spectrum Way, Oak Ridge North, Texas 77385

Mail All Payment to: (check and money orders)

  • Big Oaks MUD
    20141 Schiel Road, Cypress, Texas 77433

Automatic Draft, Payment Online or By Phone (online bill pay, ACH, re-occurring credit card)

To Pay Online or by Phone

Please contact us after 07/19/2022, for your new account number: at (281) 367-5511 or at  general@municipalops.com.

Online Bank Payments

Make sure to update payment information at your bank to your new account number. It is critical to ensure proper posting of your payment.

Automatic ACH Service or Re-Occurring Credit Card Payment

Please visit www.municipalops.com, after 07/19/2022, to set up a new online account.

Voluntary Water Restrictions in Place

Stage 1 of the district’s drought contingency plan has been triggered. Please limit irrigation and lawn watering to the times and days indicated below.

  • Sundays and Thursdays for customers with a street address ending in an even number (0, 2, 4, 6 or 8)
  • Saturdays and Wednesdays for water customers with a street address ending in an odd number (1, 3, 5, 7 or 9)

Irrigate landscapes only between the hours of 12:00 a.m. until 10:00 a.m  and between 8:00 p.m. and 12:00 a.m. for the following designated watering days.

Irrigation of green belts, esplanades and sports field shall be limited to Mondays and Fridays between 8:00 p.m. and 12:00 a.m.