Water Conservation: Resources for Big Oaks MUD Residents

As temperatures begin to rise, water conservation becomes especially crucial. What can residents of Big Oaks do? Learn about and practice methods to help save water.

According to TakeCareOfTexas.org, some excellent tips for conserving water are:

  • Water lawns efficiently
  • Install water efficient showerheads, toilets, faucets, and faucet aerators
  • Fix household leaks
  • Use a basin of soapy water to hand- wash dishes instead of letting the faucet run
  • Invest in an ENERGY STAR-qualified dishwasher
  • Turn off the tap when brushing teeth
  • Invest in an ENERGY STAR-qualified clothes washer
  • Install a smart sprinkler irrigation controller

Proper maintenance of household plumbing equipment can help reduce the overuse of water and aid in lowering water bills. Regularly check hose bibs and faucets for leaks and repair as needed. Ensure that toilet flapper valves are in working order and toilets are not consistently running water. If a toilet is running, the flapper valve may need to be replaced. If a water leak in the home is suspected, turn off all water faucets and spigots, and observe the water meter. If the meter is running, there may be a leak in need of repair.

Vacation Watch

Residents of Big Oaks and Twin Oaks can request a vacation watch on their home. Deputies working the area will periodically check the home to make sure it is secure. Deputies look for any signs of unusual activity or suspicious persons around your home. During the past year, the constables conducted hundreds of vacation watch checks while homeowners were out of town.

Please click here to sign up for the vacation watch program.

 

 

Changes to the Costs Born by Big Oaks MUD and the HOAs

West Oaks Village HOA and Twin Oaks Village HOA have meters that measure the water they use on their respective HOA properties. As set by the original Developers of West Oak Village and Twin Oaks Village, both HOAs have for many years been charged a fixed monthly flat rate of $5 per HOA irrigation meter regardless of their actual water usage. This resulted in Big Oaks MUD heavily subsidizing HOA water usage.

After careful review, the Big Oaks MUD Board of Directors has adopted rates for the HOA irrigation meters that reflect their actual water usage. Beginning in January, 2023, each HOA irrigation meter rate will match the tiered rates applied to single-family residences within the MUD.

  • Tiered rates increase as more water is being used; users of large amounts of water pay incrementally more per gallon.
  • Using tiered rates is common practice for many water districts and is intended to encourage optimal water management by larger users.
  • This change means that both HOAs will receive an increase in their monthly water bills.

To help the HOAs offset the increase in their water costs, the MUD is absorbing two other expenses previously born by the HOAs. Historically, both HOAs have paid a proportional share of the costs related to the Contract Deputy patrols and the mosquito control services. Going forward, Big Oaks MUD is taking full financial responsibility for the Contract Deputy patrols and the mosquito control services; the two HOAs will no longer pay any part of the costs for those two services.

Action Required for Customers that Pay Online, by Phone, or by Automatic Draft

As the Operators for Big Oaks MUD, Municipal Operations & Consulting, Inc., we are pleased to announce the transition of our water & sewer utility billing software.

Your account number will change with this software transition. Your new account number will be available after 07/19/2022. To obtain your new account number, please contact our office at (281) 367-5511 or email us at general@municipalops.com.

If you plan to drop off or mail in payment, you may submit using the current payment coupon at the bottom of your invoice.

Action is required for customers that pay online, by phone, or by automatic draft. Please see additional information, below.

Payment Drop-Off Locations: (cash, check, and money orders)

  • Katy Location: 1825 North Mason Road, Katy, Texas 77449
  • Spring Location: 27316 Spectrum Way, Oak Ridge North, Texas 77385

Mail All Payment to: (check and money orders)

  • Big Oaks MUD
    20141 Schiel Road, Cypress, Texas 77433

Automatic Draft, Payment Online or By Phone (online bill pay, ACH, re-occurring credit card)

To Pay Online or by Phone

Please contact us after 07/19/2022, for your new account number: at (281) 367-5511 or at  general@municipalops.com.

Online Bank Payments

Make sure to update payment information at your bank to your new account number. It is critical to ensure proper posting of your payment.

Automatic ACH Service or Re-Occurring Credit Card Payment

Please visit www.municipalops.com, after 07/19/2022, to set up a new online account.

Voluntary Water Restrictions in Place

Stage 1 of the district’s drought contingency plan has been triggered. Please limit irrigation and lawn watering to the times and days indicated below.

  • Sundays and Thursdays for customers with a street address ending in an even number (0, 2, 4, 6 or 8)
  • Saturdays and Wednesdays for water customers with a street address ending in an odd number (1, 3, 5, 7 or 9)

Irrigate landscapes only between the hours of 12:00 a.m. until 10:00 a.m  and between 8:00 p.m. and 12:00 a.m. for the following designated watering days.

Irrigation of green belts, esplanades and sports field shall be limited to Mondays and Fridays between 8:00 p.m. and 12:00 a.m.