Trash

Winter Storm Conditions – Service

Attention Residents,

Services for Bay City, Wharton, Matagorda, Brazoria, Fort Bend, Harris, Montgomery and Waller County have been restored, for all Houston area sites, effective February 18, 2021. As always, the safety of our residents, crews and equipment are our priority, and we look forward to providing your service. With services being suspended Monday-Wednesday, we are anticipating higher-than-normal volumes being placed out at the curb and expecting some delays. In addition, the forecast is still forecasting cold, rainy conditions, but roads appear to be passable.

We continue to monitor all conditions and may have later than normal rollouts of our crews Thursday, morning. Our office and facilities remain closed due to the loss of power; Therefore, office staff, including customer service, will not be available. GFL appreciates your patience as we work through this together and are committed to the safest collection, transportation, and disposal of your solid waste and processing of your recyclables.

Sincerely,

WCA/GFL Municipal Department
WCA/GFL Customer Service Department

WCA Service Announcement

Attention to WCA Customers,

At WCA, our highest priority during the COVID pandemic continues to be the health and well-being of our customers and staff. In recent days, several of our residential drivers from our South Houston Hauling Division have been impacted by the COVID-19 virus. In accordance with recommended CDC guidelines, the helpers and other drivers who have been in close contact with these drivers are being quarantined.

Area Affected

Our South Houston Hauling Division, which provides waste collection services South of 290, up through downtown, and as far south as Missouri City, Texas, has been impacted by these health precautions, this includes our Bay City Hauling Division. All other Divisions of WCA/VF Waste Services will continue to operate business as usual. If your community resides in our South Houston or Bay City Hauling Division’s geographical boundary, it is possible your regular collection services will be temporarily affected. We are confident our collection crews will be back to full staffing shortly and any service disruption will be minimal.

Curbside Services

Effective August 10, 2020 – WCA is not making changes to curbside service. However, you may experience delays with your regular curbside service.

Back Door Services

Effective August 10, 2020 – WCA is not making changes to back door service. However, you may experience delays with your regular back door service.

Recycle Services

Effective August 10, 2020 – WCA is suspending recycle service currently

Bulk Services

Effective August 10, 2020 – WCA is suspending bulk service currently

Please note that any suspended services will not be made up or pushed to another service day.

WCA Waste services made these decisions in furtherance of our health and safety commitment to our community and the WCA family. We thank you for your partnership and for your patience and continued trust in WCA/VF Waste Services.

Please take care and be safe.

Thank you,

WCA South Houston Hauling Management
WCA Bay City Hauling Management