Trash

Special Pick up for Storm Debris

Wednesday, March 24th WCA will be providing a special pick up for storm debris.

The following are general guidelines:

  • Items must be at the curbside by 7:00 AM.
  • Construction material will be picked up. Such as sheetrock, insulation, wood, flooring, carpet (rolled up and bound, no wider than 4 feet, and does not weigh more than 40 pounds, etc.).
  • Please keep in mind that helpers will be physically loading these items in the truck by hand. If items are stacked too high, they will not be unable to load those items in the truck.

WCA Joins GFL Environmental Group

WCA has joined the GFL Environmental group of companies. This change will not affect you as the customer, there will be no change in the service you are currently receiving from WCA.

What will change over the upcoming months, is our branding. At some point, the trucks, will be green trucks with the GFL logo. Crews will be in your community to place a sticker with the GFL logo over the WCA logo on the carts, for your household waste and recycle. Eventually, as carts need to be replaced the carts will be GFL carts. The crew’s uniform will change as well.

Winter Storm Conditions – Service

Attention Residents,

Services for Bay City, Wharton, Matagorda, Brazoria, Fort Bend, Harris, Montgomery and Waller County have been restored, for all Houston area sites, effective February 18, 2021. As always, the safety of our residents, crews and equipment are our priority, and we look forward to providing your service. With services being suspended Monday-Wednesday, we are anticipating higher-than-normal volumes being placed out at the curb and expecting some delays. In addition, the forecast is still forecasting cold, rainy conditions, but roads appear to be passable.

We continue to monitor all conditions and may have later than normal rollouts of our crews Thursday, morning. Our office and facilities remain closed due to the loss of power; Therefore, office staff, including customer service, will not be available. GFL appreciates your patience as we work through this together and are committed to the safest collection, transportation, and disposal of your solid waste and processing of your recyclables.

Sincerely,

WCA/GFL Municipal Department
WCA/GFL Customer Service Department

WCA Service Announcement

Attention to WCA Customers,

At WCA, our highest priority during the COVID pandemic continues to be the health and well-being of our customers and staff. In recent days, several of our residential drivers from our South Houston Hauling Division have been impacted by the COVID-19 virus. In accordance with recommended CDC guidelines, the helpers and other drivers who have been in close contact with these drivers are being quarantined.

Area Affected

Our South Houston Hauling Division, which provides waste collection services South of 290, up through downtown, and as far south as Missouri City, Texas, has been impacted by these health precautions, this includes our Bay City Hauling Division. All other Divisions of WCA/VF Waste Services will continue to operate business as usual. If your community resides in our South Houston or Bay City Hauling Division’s geographical boundary, it is possible your regular collection services will be temporarily affected. We are confident our collection crews will be back to full staffing shortly and any service disruption will be minimal.

Curbside Services

Effective August 10, 2020 – WCA is not making changes to curbside service. However, you may experience delays with your regular curbside service.

Back Door Services

Effective August 10, 2020 – WCA is not making changes to back door service. However, you may experience delays with your regular back door service.

Recycle Services

Effective August 10, 2020 – WCA is suspending recycle service currently

Bulk Services

Effective August 10, 2020 – WCA is suspending bulk service currently

Please note that any suspended services will not be made up or pushed to another service day.

WCA Waste services made these decisions in furtherance of our health and safety commitment to our community and the WCA family. We thank you for your partnership and for your patience and continued trust in WCA/VF Waste Services.

Please take care and be safe.

Thank you,

WCA South Houston Hauling Management
WCA Bay City Hauling Management

COVID-19 Update from WCA

At WCA, our highest priority continues to be the health and well-being of our customers and staff during this Coronavirus epidemic. Our drivers and crew members will be returning to full duty by the end of this week and WCA plans to resume service, business as usual, Monday, April 20, 2020.

How Will This Affect Your Service?

WCA residential service will resume to business as usual effective Monday, April 20, 2020.

Recycle Services
  • Effective Monday, April 20, 2020
  • WCA is resuming recycle service for the greater Houston area.
Back Door Services
  • Effective Monday, April 20, 2020
  • WCA is resuming backdoor service for the greater Houston area.

We have taken the recommended health and safety precautions in response to the Coronavirus epidemic and will continue to do so. We will keep you informed of any future developments that affect your service.

We thank you for your partnership and for your patience while our crew members were in quarantine. Please take care and be Safe throughout the remainder of this Coronavirus epidemic.

Sincerely,
WCA/VF Waste Services Municipal Department

For more information regarding changes affecting your area, please visit our community dedicated page at: https://wcawaste.com/covid-19-houston

COVID-19 Update from WCA

At WCA, our highest priority continues to be the health and well-being of our customers and staff during an evolving situation. Last night, we learned that one of our drivers has tested positive for the COVID-19 virus.  As a precaution, the helpers and other drivers who have been in close contact with this driver have been quarantined.

How Will This Affect Your Service?

WCA provides an essential service for the Houston Metroplex and our mission is to provide the best service possible to our communities. For now, our priority will shift to collect the putrescible waste first.  This is the material that begins to breakdown and decompose first in the Houston heat.

This means that residents need to separate their putrescible waste from their bulk waste to ensure proper and timely collection.  A two-bag maximum for bulk, per home, will be picked on your scheduled service day.  WCA/VF Waste Services will not be collecting carpet or construction materials as regular collection related to this event.

Recycle Services (*Please see exceptions below):

Effective Tuesday, March 31, 2020 – Until Further Notice

  • We are suspending recycle service for the greater Houston area.

Back Door Services (*Please see exceptions below):

Effective Tuesday, March 31, 2020 – Until Further Notice

  • WCA is requesting that communities receiving backdoor service, under normal conditions, bring their containers curbside for the remainder of this event.

Please Note: Suspended services due to this event will not be made up or pushed to another service day.

WCA/VF Waste services made these decisions due to the severity of the conditions, and safety concerns to our community and the WCA family.  We thank you for your partnership and for your patience and continued trust in WCA/VF Waste Services.

Please take care and be safe throughout the remainder of this event.

Sincerely,

WCA/VF Waste Services Municipal Department

Please Note: If you have any questions please call or email customer service: