Trash

Change to Best Trash from GFL for Trash Collection

EDITED ON 2/17/2026

This announcement affects all residents in West Oaks Village and Twin Oaks Village.

Big Oaks M.U.D. is excited to announce a new partnership with Best Trash for all of its Waste and Recycling needs effective March 1, 2026. This partnership with Best Trash continues to emphasize Big Oaks District’s focus on excellent customer service to all of our residents through our various consultants.

The change from GFL to Best Trash was much needed. Many factors were taken into consideration on this decision:

  • Reliable and consistent service: Best Trash dedicates a 3-person crew for every truck ensuring safe and efficient collection every time. All collection will be manual. Best Trash trucks do not use the mechanical lift arms used by GFL.
  • Convenience for Residents: Best Trash provides personalized service with curbside collection of bags and bulky items every service day as well as assistance to residents who are unable to place trash or recycle cans at curbside. Valet services for the handicapped or elderly residents can be requested by emailing support@besttrashtexas.com.
  • Comprehensive Recycle: Best Trash recycling now includes pick up of glass, making it easier for residents to dispose of more materials responsibly and make for a greener community. Please refer to the recycle guidelines for more information.
  • Community Safety and Accessibility: Best Trash 3-man crews can handle those hard-to-reach pickup spots in cul-de-sacs and around parked cars ensuring that no trash goes uncollected.

Trash and recycling days for West Oaks Village and Twin Oaks Village will remain the same – every Wednesday and Saturday (with exceptions for Holidays) so there isn’t a change to the service schedule for our residents.

Here are some important dates for our residents to know:

GFL (formerly WCA) will begin picking up their branded recycle carts and trash carts the week of February 22, 2026.

  • GFL and WCA Recycle carts will be collected by GFL on their last Recycle service day on Wednesday, February 25th.
  • GFL and WCA Trash Carts will be collected by GFL on their last Trash service day on Saturday, February 28th.
  • Please leave your GFL and WCA carts out on the curbside if you miss these days as GFL will be collecting all remaining GFL and WCA carts between February 25th to March 3rd.
  • Best Trash will deliver new trash and recycle carts on Wednesday, February 25th and Thursday, February 26th.
  • New collection service with Best Trash will begin Wednesday, March 4th, 2026. Collection hours will remain the same.

Additional resident information regarding services provided:

  • Trash collection every Wednesday and Saturday
  • Recycle collection every Wednesday
  • Heavy trash and Yard waste pickup available every service day
    • Heavy trash includes but not limited to large items such as mattresses/box springs, washers/dryers, microwaves, couches, and similar furniture.
    • Yard waste includes grass clippings (bagged max 40 lbs per bag) and tied/bundled tree trimmings (max 4 feet in length and 40 lbs per bundle).

For additional questions regarding service, please contact Best Trash at (281) 313-2378.

Special Pick up for Storm Debris

Wednesday, March 24th WCA will be providing a special pick up for storm debris.

The following are general guidelines:

  • Items must be at the curbside by 7:00 AM.
  • Construction material will be picked up. Such as sheetrock, insulation, wood, flooring, carpet (rolled up and bound, no wider than 4 feet, and does not weigh more than 40 pounds, etc.).
  • Please keep in mind that helpers will be physically loading these items in the truck by hand. If items are stacked too high, they will not be unable to load those items in the truck.

WCA Joins GFL Environmental Group

WCA has joined the GFL Environmental group of companies. This change will not affect you as the customer, there will be no change in the service you are currently receiving from WCA.

What will change over the upcoming months, is our branding. At some point, the trucks, will be green trucks with the GFL logo. Crews will be in your community to place a sticker with the GFL logo over the WCA logo on the carts, for your household waste and recycle. Eventually, as carts need to be replaced the carts will be GFL carts. The crew’s uniform will change as well.

Winter Storm Conditions – Service

Attention Residents,

Services for Bay City, Wharton, Matagorda, Brazoria, Fort Bend, Harris, Montgomery and Waller County have been restored, for all Houston area sites, effective February 18, 2021. As always, the safety of our residents, crews and equipment are our priority, and we look forward to providing your service. With services being suspended Monday-Wednesday, we are anticipating higher-than-normal volumes being placed out at the curb and expecting some delays. In addition, the forecast is still forecasting cold, rainy conditions, but roads appear to be passable.

We continue to monitor all conditions and may have later than normal rollouts of our crews Thursday, morning. Our office and facilities remain closed due to the loss of power; Therefore, office staff, including customer service, will not be available. GFL appreciates your patience as we work through this together and are committed to the safest collection, transportation, and disposal of your solid waste and processing of your recyclables.

Sincerely,

WCA/GFL Municipal Department
WCA/GFL Customer Service Department

WCA Service Announcement

Attention to WCA Customers,

At WCA, our highest priority during the COVID pandemic continues to be the health and well-being of our customers and staff. In recent days, several of our residential drivers from our South Houston Hauling Division have been impacted by the COVID-19 virus. In accordance with recommended CDC guidelines, the helpers and other drivers who have been in close contact with these drivers are being quarantined.

Area Affected

Our South Houston Hauling Division, which provides waste collection services South of 290, up through downtown, and as far south as Missouri City, Texas, has been impacted by these health precautions, this includes our Bay City Hauling Division. All other Divisions of WCA/VF Waste Services will continue to operate business as usual. If your community resides in our South Houston or Bay City Hauling Division’s geographical boundary, it is possible your regular collection services will be temporarily affected. We are confident our collection crews will be back to full staffing shortly and any service disruption will be minimal.

Curbside Services

Effective August 10, 2020 – WCA is not making changes to curbside service. However, you may experience delays with your regular curbside service.

Back Door Services

Effective August 10, 2020 – WCA is not making changes to back door service. However, you may experience delays with your regular back door service.

Recycle Services

Effective August 10, 2020 – WCA is suspending recycle service currently

Bulk Services

Effective August 10, 2020 – WCA is suspending bulk service currently

Please note that any suspended services will not be made up or pushed to another service day.

WCA Waste services made these decisions in furtherance of our health and safety commitment to our community and the WCA family. We thank you for your partnership and for your patience and continued trust in WCA/VF Waste Services.

Please take care and be safe.

Thank you,

WCA South Houston Hauling Management
WCA Bay City Hauling Management

COVID-19 Update from WCA

At WCA, our highest priority continues to be the health and well-being of our customers and staff during this Coronavirus epidemic. Our drivers and crew members will be returning to full duty by the end of this week and WCA plans to resume service, business as usual, Monday, April 20, 2020.

How Will This Affect Your Service?

WCA residential service will resume to business as usual effective Monday, April 20, 2020.

Recycle Services
  • Effective Monday, April 20, 2020
  • WCA is resuming recycle service for the greater Houston area.
Back Door Services
  • Effective Monday, April 20, 2020
  • WCA is resuming backdoor service for the greater Houston area.

We have taken the recommended health and safety precautions in response to the Coronavirus epidemic and will continue to do so. We will keep you informed of any future developments that affect your service.

We thank you for your partnership and for your patience while our crew members were in quarantine. Please take care and be Safe throughout the remainder of this Coronavirus epidemic.

Sincerely,
WCA/VF Waste Services Municipal Department

For more information regarding changes affecting your area, please visit our community dedicated page at: https://wcawaste.com/covid-19-houston